Fulfillment & Delivery SLA

Shipping & Delivery Policy

Information regarding order fulfillment, delivery timeframes, takeaway pickup, and table service at Pizzeria da Café.

Last Updated: August 2026 · Pizzeria da Café, Bhopal

Service Coverage Area

Pizzeria da Café operates out of E-66, Akashganga Colony, Trilanga, Bhopal, MP 462039. We offer three primary modes of order fulfillment:

Dine-in QR Order
Direct to table (15–25 mins)
Takeaway Pickup
Ready at counter (20–30 mins)
Direct Delivery
Bhopal radius (30–45 mins)

1 Delivery Timelines & Shipping Charges

  • Estimated Delivery Time: Standard food delivery within eligible Bhopal radii takes 30 to 45 minutes from the time of order confirmation. During peak weekend hours or heavy rain, delivery times may extend up to 60 minutes.
  • Delivery Fees: Delivery charges (if applicable) are calculated transparently during checkout based on delivery distance from our Trilanga kitchen.
  • Packaging & Temperature Control: All fresh pizzas and pastas are packaged in eco-friendly thermal insulated pizza boxes to maintain wood-fired heat and crisp crust texture.

2 Takeaway & In-Store Pickup

For takeaway orders placed via website or WhatsApp, you will receive a notification when your food is freshly prepared and ready for pickup at our counter:

Pickup Window & Freshness Assurance

Please pick up your order within 15–20 minutes of readiness notification to enjoy peak taste and temperature. Takeaway orders held past 45 minutes cannot be remade free of charge.

Order Tracking & Delivery Support

If your delivery order is delayed or you need to provide special delivery instructions to our rider, please contact our dispatch team immediately:

Helpline Phone +91 79877 78795
WhatsApp Live Chat Chat on WhatsApp