Privacy Policy
We respect your privacy and are committed to safeguarding your personal data when you dine with us, order online, or join our loyalty program.
Overview & Scope
This Privacy Policy applies to all services offered by Pizzeria da Café (located at E-66, Akashganga Colony, Trilanga, Bhopal, MP 462039), including our physical dine-in café, online menu & table ordering portal, loyalty wallet, and official communication channels.
1 Information We Collect
To process your food & beverage orders smoothly and personalize your dining experience, we collect limited personal details strictly when necessary:
- Contact Details: Your name, phone number, and optional email address provided during online ordering, WhatsApp order placement, or loyalty registration.
- Order Details: Items ordered, table number (for dine-in QR ordering), delivery/pickup address, special dietary instructions, and payment status.
- Loyalty & Rewards Activity: Points accrued, redemption history, membership tier status, and transaction history linked to your mobile phone number.
- Device & Usage Data: Technical information such as browser type, device details, and IP address collected via standard website analytics to ensure system security and site functionality.
2 How We Use Your Information
We prioritize data minimization and use your personal information solely for legitimate operational purposes:
Processing kitchen tickets, table delivery, takeaway pickup, and sending order confirmation updates via SMS/WhatsApp.
Managing your loyalty wallet points, birthday treats, tier upgrades, and eligible member discounts.
Assisting with order inquiries, refunds, food customization, or feedback submitted through our team.
Preventing fraudulent transactions, unauthorized account access, and maintaining network stability.
4 Loyalty Wallet & Local Storage
Our web application utilizes browser local storage and secure session tokens to remember your active table number, cart items, and loyalty verification state during your visit. You can clear your browser storage at any time to remove cached offline details.
Privacy Questions & Contact
If you have any questions regarding this Privacy Policy, wish to update your personal information, or request deletion of your loyalty profile data, please contact our team: